Returns & Exchanges
- We understand sometimes the fit isn't perfect or you can change your mind. We will be happy to offer you a refund, exchange or a credit note. Kindly note, our products are custom made and expensively assembled for you. The timeline for informing us will be within 5 days of receiving the goods. You can return within 10-14 days of receiving the items. Please communicate with us if you have any problems.
- We are happy to return or exchange. Our customers are responsible for the return of goods.
- We don't offer refunds on any sale items. But we are happy to offer Store credit or exchanges if the garment isn't right for you. Our customers are responsible for the postage.
- In case the packaging you receive is faulty, please send pictures of the same to us immediately, within 3 days and we will assess the case as soon as we can.
- For all of those reasons and any assistance please contact us on email@example.com We try our best to reply on the same day.
Conditions for refunds and exchanges:
- Products should be returned unused, unwashed and in their original condition with all the tags attached.
- Faulty or defective items will be refunded after return of the product and inspection of the same by our team.
- To maintain a balance of our carbon footprint, items can be exchanged only once. It is a step toward eco-friendliness.
- As luck would have it, we consider gifts as a normal purchase. The conditions for refunds and exchanges are applicable for them.